Wil M.P. van der Aalst
Professor, TU Eindhoven
Wil van der Aalst is a full professor at the Department of Mathematics & Computer Science of the Technische Universiteit Eindhoven (TU/e) where he chairs the Architecture of Information Systems (AIS) group. He also has part-time appointments in the Technology Management department of TU/e and the BPM group of Queensland University of Technology (QUT). Professor Wil van der Aalst has published more than 115 journal papers, 15 books (as author or editor), 230 refereed conference/workshop publications, and 40 book chapters. He has been a co-chair of many conferences including the Business Process Management conference, the International Conference on Cooperative Information Systems, the International conference on the Application and Theory of Petri Nets, and the IEEE International Conference on Services Computing. He is also editor/member of the editorial board of several journals, including the Distributed and Parallel Databases, the International Journal of Business Process Integration and Management, the International Journal on Enterprise Modelling and Information Systems Architectures, Computers in Industry, Business & Information Systems Engineering, IEEE Transactions on Services Computing, Lecture Notes in Business Information Processing, and Transactions on Petri Nets and Other Models of Concurrency. He is also a member of the Royal Holland Society of Sciences and Humanities (Koninklijke Hollandsche Maatschappij der Wetenschappen).
Principal Research Scientist, Infosys Technologies
Jyoti Bhat leads the BPM Research group within the Software Engineering and Technology Labs (SETLabs) of Infosys. Her current research interests are process optimization, process simplification, applying BPM concepts to legacy systems and compliance management. She has more than 17 years of industry experience in Process Definition, Implementation, Research and process consulting. She is an experienced Program Manager with the ability to convert executive level decisions to implementation through processes and systems with clearly defined metrics and monitoring capabilities. She has many publications on Process Management, Requirements Engineering and Software Engineering. She is a certified CMMI assessor, BS 25999 and ISO 9000 Auditor trained in Six sigma techniques.
Director R&D and Co-Founder, IbisSoft
Dr. Ilia Bider, Researcher, SE engineer and Business Analyst, is a cofounder and Director R&D of IbisSoft. He has MS in Electronic Engineering and PhD in Computer and System Sciences, and combined experience of over 30 years of research (in the fields of IS, SE, DB, and computational linguistics), and practical work (business analysis, and software design, coding, sales, and marketing) in five countries (Norway, Russia, Sweden, United Kingdom, and United States). Dr. Bider has published over 50 research papers as well as a considerable number of articles for practitioners. His main specialty is finding research topics in his business practice, and testing research results in the business practice. Dr. Bider is an inventor of the state-oriented approach to business process modeling and control that is based on the application of the conceptual ideas of the Mathematical system theory to the realm of business processes. This approach has been successfully tested in business analysis and software application development practice of IbisSoft and its partners.
Assistant Professor, Politecnico di Milano
Marco Brambilla is Assistant Professor at Politecnico di Milano, Italy and partner of Web Models Srl, the company that commercializes WebRatio. He collaborates to several research projects related to business processes, Web services, Web search, Semantic Web, semistructured data mapping, and web architectures for embedded systems. He is among the inventors of WebML, a conceptual design language for web applications. He was visitor at Cisco Systems (San Josè, CA, USA) in 2001 and visiting scholar at UCSD (University of California, San Diego) in 2004. He is author of the book “Designing Data-Intensive Web Applications” (Morgan-Kauffman) and of several scientific journal and conference publications.Further information are available at: http://home.dei.polimi.it/mbrambil/
CEO, Web Models
Stefano Butti is CEO and co-founder of Web Models, a spin-off company of Politecnico di Milano university that develops WebRatio. He is responsible for Web Models strategies and governance and for WebRatio marketing activities. In 10 years of career in Web Models he gained experience in different and evolving roles: he has been WebRatio senior analyst and developer, WebRatio Solutions team leader, sales account and sales manager. Stefano graduated in 2001 both at Politecnico di Milano and at ENSTA of Paris universities.
Process Design Advisor, Queensland Rail
Gaby is a member of Australia’s BPM Community and involved in activities at the Australian BPM Roundtable and is chairing the BP Trend Brisbane Community. Gaby has spent over ten years working in the field of business process management and improvement in various roles, Including, Business Architect, Process Design Adviser, Senior Integrated Systems Adviser, Internal Business Improvement Consultant, Six Sigma Blackbelt, and Quality Facilitator and Internal Auditor.
Director, Corporate Process, GTSI
Adelle Elia is the Director of Corporate Process at GTSI. Ms Elia is the lead business architect for GTSI, reporting directly to the CEO. She is involved in Strategic Planning and organizational transformation as well as Business Process Improvement. She has been published in a variety of industry publications, including the Disaster recovery Journal and the SANS Institute CISSP CBOK. Her speaking experience includes presenting at conferences hosted by Cisco, Lucent Technologies, GTSI and the SANS Institute. She has been quoted in the news media, most notably by the Washington Post and Village Voice.
Infosys Technologies, Ltd
Jude Fernandez leads research projects within the BPM Research Center at the Software Engineering & Technology Labs (SETLabs) in Infosys. Jude has 16 years of experience in the process arena both as an internal and external consultant. He was a key member of the Corporate Quality team at Infosys and anchored key initiatives for Infosys including Malcolm Baldrige assessments, 6 Sigma-based BPR projects amongst others. Jude’s consulting experience covers different areas including Balanced Scorecard, Process Analysis and Improvement, BPR, etc. He was the chairperson of the first International Workshop on BPM Governance (co-located with BPM 2007) and the organiser of a panel discussion at BPM 2009 which was titled “Why aren’t BPM approaches taking Center-Stage for managing Regulatory Compliance?”.
CEO and CTO, Trisotech
Mr. Denis Gagné is the CEO and CTO at Trisotech. He is also Co-Editor of XPDL 2.2 and a member of the BPMN 2.0 Finalization Task Force (FTF) where he is a key contributor to the BPMN Diagram Interchange (DI). At Trisotech, Mr. Gagné is responsible for the solutions and technology vision. He has led Trisotech through the process of developing unique services and product offerings and provided leadership in plotting Trisotech’s market strategy. Prior to joining Trisotech, Mr. Gagné successfully negotiated and completed the sale of an emerging technology company. During his career, Mr. Gagné has held several positions including Product Manager, Research Director, and University Professor prior to which, M. Gagné spent 13 years with the Canadian Department of National Defense where he held various technology positions. M. Gagné holds an M.Math. degree in Artificial Intelligence from the University of Waterloo and a BSc in Computer Science from the Collège Militaire Royal (CMR) St-Jean. He is the author of over 25 scientific publications and numerous technical presentations and seminars in Business Process Management, Artificial Intelligence and various computer science topics. His current research interests focus on technological and know-how innovation in the fields of Business Process Management and Business Transformation.
Head/Next Gen BPM, IBM
Phil Gilbert is head of IBM’s next generation Business Process Management product platforms. Prior to his current position he was President of Lombardi Software and oversaw the operational responsibility of its Global Business Solutions group. He was formerly Lombardi’s executive vice president of products and CTO. He brings more than 20 years of experience in technology start-ups plus 6 years in consulting and executive positions for non-technology businesses. Phil is responsible for Lombardi’s technical strategy and product delivery, with the Products Group reporting to him. Phil has been awarded four patents in the area of distributed transaction management, has served on numerous industry committees and panels, and was a founding Board member of RosettaNet, serving until 2001. Phil graduated as a Pe-et (top ten) senior from the University of Oklahoma in 1978 with a Bachelor of Accountancy degree, with special emphasis in the Computer Sciences.
Product Technical Architect, Infosys Technologies
Sukriti Goel has 12+ years of experience and is currently a Product Technical Architect in BPM Research Group of Infosys Technologies Limited. She has been involved in BPMS product development and implementation. She also conceptualized products in area of business process monitoring and business process extraction in legacy systems. Sukriti is member of IEEE Task Force on Process Mining. She has successfully used the Process Extraction solution in many processes within Infosys. She has been guide for many interns for the research in area of process monitoring, process mining, compliance solution, BPMS.
Executive Editor and Founder, Business Process Trends
In addition to his role as Executive Editor and Founder of Business Process Trends, Paul Harmon is Chief Consultant and Founder of Enterprise Alignment, a professional services company providing educational and consulting services to managers interested in understanding and implementing business process change. Paul is a noted consultant, author and analyst concerned with applying new technologies to real-world business problems. He is the author of Business Process Change: A Manager’s Guide to Improving, Redesigning, and Automating Processes (2003). He has previously co-authored Developing E-business Systems and Architectures (2001), Understanding UML (1998), and Intelligent Software Systems Development (1993). Mr. Harmon has served as a senior consultant and head of Cutter Consortium’s Distributed Architecture practice. Between 1985 and 2000 Mr. Harmon wrote Cutter newsletters, including Expert Systems Strategies, CASE Strategies, and Component Development Strategies. Paul has worked on major process redesign projects with Bank of America, Wells Fargo, Security Pacific, Prudential, and Citibank, among others. He is a member of ISPI and a Certified Performance Technologist. Paul is a widely respected keynote speaker and has developed and delivered workshops and seminars on a wide variety of topics to conferences and major corporations through out the world.
CEO & Co-Founder, Pallas Athena
John Hoogland is a BPM and solutions expert. He founded Pallas Athena in 1993 with the vision to help organizations improve their business performance and efficiency. Today, John’s role is all about translating innovative ideas into usable BPM Software. He was the first to introduce Case Management concepts into the BPM market and the first to embed Process Mining technology in the BPM life cycle. He is well known and recognized within the international BPM community.
Professor, University of Toronto
Hans-Arno Jacobsen holds the Bell University Laboratories Chair in Software, and he is a faculty member in the Department of Electrical and Computer Engineering and the Department of Computer Science at the University of Toronto, where he leads the Middleware Systems Research Group. His principal areas of research include the design and the development of middleware systems, distributed systems, and information systems. Arno’s current research focuses on publish/subscribe, content-based routing, event processing, and aspect-orientation. Arno received his Ph.D. degree from Humboldt University, Berlin in 1999 and his M.A.Sc. degree from the University of Karlsruhe, Germany in 1994. Between 1992 and 1998 Arno engaged in pre-doctoral research activities working at various research laboratories, world-wide. including LIFIA in Grenoble, France, ICSI in Berkeley, U.S., and LBNL in Berkeley, U.S. After completing his doctorate from 1998 to 1999, Arno engaged in post-doctoral research at INRIA in Rocquencourt, France, before joining the University of Toronto in 2001. Arno has served as program committee member of various international conferences, including ICDCS, ICDE, Middleware, SIGMOD, OOPSLA and VLDB. He was the Program Chair of the 5th International Middleware Conference and the General Chair of the Inaugural International Conference on Distributed Event-Based Systems 2007. He is among the initiators of the DEBS conference series and the Event-based.org research portal.
Dennis P. Kelly, CMC
Executive Director & Partner, KMA Business Solutions, Inc.
An Executive Director and partner of KMA Business Solutions, Inc. of Washington, DC and Atlanta, Dennis brings over 30 years of business and government experience to his clients, including seven years experience as an international civil servant, over eight years as a profit and loss manager in the Fortune 200, over fourteen years as a government contracts program and task order manager, and four years in the Marine Corps that included service in Vietnam. Dennis is a graduate of Virginia Tech (BA, Geography), Catholic University (MA, Politics) with graduate work at the University of Southern California in Systems Management, and at Georgetown University in Liberal Studies. He is a graduate of the Unisys Key Executive Development Program and has over 260 Continuing Education Credits in management and technical disciplines. He is the recipient of a number of government and corporate awards. He is a member of the IEEE Engineering Management Society, and the Institute of Management Consultants, USA.
Sandra Lyons, PMP
Senior Project Manager, GTSI
Sandra Lyons, PMP, is a Senior Project Manager at GTSI. Ms. Lyons has implemented a number of LEAN and Six Sigma process re-engineering efforts during her career in manufacturing, and has subsequently lead a variety of projects in the public sector, for federal and state and agencies and local municipalities. She is an experienced instructor, having taught a variety of classes on manufacturing and process standards. She is currently the Project Manager for the company-wide implementation of new accounting processes at GTSI.
Arjit “Artie” Mahal
Senior Consultant, BPTrends Associates
Artie Mahal is a Senior Consultant with Business Process Trends Associates – a group that provides education and consulting to companies interested in business process improvement. At Mars, Incorporated, Artie Mahal successfully led mission-critical business and process change initiatives which included Mars’ transition into a process-orientated company. He successfully introduced and implemented a business process improvement methodology supported by training and tools in North America and Latin America. Artie’s last role at the company was the formation of Mars University in North America. In the process area, he facilitated redesign of several key processes which include Market-to-Customer, Market-to-Consumers, Order-to-Cash, and Procure-to-Pay. He has also developed process architecture for business units and coached the projects through their change in process innovation and organization design of roles and accountabilities.
A. Nicklas “Nick” Malik
Enterprise Architect, Microsoft
A 30 year veteran of the software industry, Nick Malik is an Enterprise Architect in Microsoft’s IT division focusing on Business Alignment, Initiative Governance, and Solution Architecture. In April of 2009, he published the Enterprise Business Motivation Model, a metamodel for Business Architecture that supports organizations with multiple business models. A popular speaker at conferences, Mr. Malik has served as a management and technology consultant across a wide array of industries including Financial services, Health care, State and Local Government, and Software services.
Senior Analyst, Forrester Research
Clay Richardson is Senior Analyst at Forrester Research where he is responsible for BPM platforms, strategies and governance. He joined Forrester with many years of experience in business process improvement projects, BPM platforms and solutions selection, systems analysis and design, and project management for enterprise software implementations. Clay has led projects to successfully deploy BPM solutions for government and commercial organizations around the world and has specialized in helping create BPM Centers of Excellence. Most recently, Clay served as BPM practice leader at Project Performance Corporation, a system integrator based in Washington, D.C., where he launched and managed the company’s business process management practice. Prior to that, Clay directed a team of 30 consultants, trainers, and support engineers in delivery and support of BPM solutions, as the director of professional services at HandySoft Global Corporation, a pure-play BPM vendor. Clay earned a B.S. in computer science from The University of South Carolina and a BPM Professional Certificate from Boston University.
Professor, Queensland University of Technology
Dr Michael Rosemann is a Professor for Information Systems and Co-Leader of the Business Process Management (BPM) Group at Queensland University of Technology, Brisbane, Australia. Michael is the Chief Investigator of a number of applied research projects funded by the Australian Research Council (ARC) and various industry partners. He is the author/editor of six books, more than 140 refereed papers and Editorial Board member of seven international journals. His papers have been published in journals such as MIS Quarterly, IEEE Transactions on Knowledge and Data Engineering, Information Systems, European Journal of Information Systems and Decision Support Systems. He is also the co-inventor of seven US patent proposals. He is a co-editor of the book ‘Process Management’ that is also available in German, Russian and Chinese. Michael has been the General Chair of the 5th International Business Process Management Conference in 2007. Dr Rosemann is the founder and chair of the Australian BPM Community of Practice (www.bpm-roundtable.com). Michael regularly conducts executive training in BPM and provides advice to organisations from various industries including telecommunications, banking, insurance, IT, utility, public sector, logistics and film industry.
Robert M. Shapiro
President, Process Analytica and SVP Research, Global 360
Robert Shapiro created the first open-architecture object-oriented graphical modeling toolkit for process modeling. It was the platform for Design IDEF in support of SADT (Structured Analysis and Design Technique) and used to build the first version of CPN (Colored Petri Net) modeling and simulation technology. Robert Shapiro is founder and manager of Process Analytica. He is Senior Vice President: Research, for Global 360. He founded Cape Visions (acquired in 2005) where he directed the development of Analytics and Simulation software used by FileNet/IBM, Fujitsu, PegaSystems and Global 360 Business Process Management products. Prior to founding Cape Visions, as founder and CEO of Meta Software Corporation, he directed the implementation of a unique suite of graphical modeling and optimization tools for enterprise-wide business process improvement. Products based on these tools are used by Bank America, Wells Fargo, JPMChase and other major banks to optimize their check processing and Lock Box operations. As a participant in the Workflow Management Coalition and chair of the working groups on conformance and process definition interchange, he plays a critical role in the development of international standards for workflow and business process management. He has been instrumental in the creation and evolution of XPDL and BPMN. In 2005 he was awarded the Marvin L Manheim Award for outstanding contributions in the field of workflow.
Keith D. Swenson
VP Research & Development, Fujitsu America Inc.
Keith Swenson is Vice President of Research and Development at Fujitsu America Inc. and is the Chief Software Architect for the Interstage family of products. He is known for having been a pioneer in collaboration software and web services, and has helped the development of many workflow and BPM standards. He is currently the Chairman of the Technical Committee of the Workflow Management Coalition. In the past, he led development of collaboration software MS2, Netscape, Ashton Tate and Fujitsu. In 2004 he was awarded the Marvin L. Manheim Award for outstanding contributions in the field of workflow. His blog, entitled Thoughts on Collaborative Planning is at
Professor, Terry College of Business, University of Georgia
Richard Watson is the J. Rex Fuqua Distinguished Chair for Internet Strategy in the Terry College of Business at the University of Georgia. He has published nearly 150 journal articles, written books on electronic commerce and data management, and given invited presentations in more than 30 countries. His most recent research focuses on Energy Informatics and IS leadership. He is a consulting editor for John Wiley & Sons, a former President of the Association for Information Systems, a visiting professor at the University of Agder in Norway, co-leader of the Global Text Project, the International Coordinator for the PhD in Information Systems at Addis Ababa University in Ethiopia, and the Research Director for the Advanced Practices Council of the Society of Information Management, an exclusive forum for senior IS executives.
Chief Technical Officer & Chief Architect of the Business Mission Area, OSD DCMO, U.S. Department of Defense
Dennis Wisnosky is the Chief Technology Officer and Chief Architect of the Business Mission Area in the Office of the Deputy Chief Management Officer, U.S. Department of Defense. He is recognized as a creator of the Integrated Definition language (IDEF), a standard for modeling and analysis in management and business improvement efforts. Mr. Wisnosky holds a bachelor’s degree in physics and mathematics from California University of Pennsylvania, a master’s in management science from the University of Dayton, and a master’s in electrical engineering from the University of Pittsburgh.